OPENING HOURS
Mon, Tues, Thurs: 12:00PM – 9:00PM
Wed: 12:00PM – 4:00PM
Fri: 10:00AM – Midnight
Sat – Sun: 10:00AM – 10:00 PM
The safety and well-being of our customers, staff and the community as a whole is our top priority. We remain committed to ensuring Snowplanet is a safe place to have some fun.
At Orange, there may still be community transmission of COVID-19, with increasing risks to vulnerable communities, and pressure on the health system. To protect yourself, your family and your community, keep up healthy habits.
Please look after yourselves and look out for the well-being of others. Let’s work together to make sure we all stay safe and well, so to protect yourself and others from Covid-19, please follow the following advice from the Ministry of Health.
If you have booked a visit using our online portal that cannot be taken whilst we are shut please get in touch with us via the contact details above to request a refund. When you get in touch please provide;
If you have booked via BookMe a scheduled visit for whilst we are shut, please contact BookMe and ask for a refund.
If you have already booked a lesson that cannot be taken whilst we are shut, we will contact you to allow you to rebook.
If you have already booked a birthday party that cannot be taken whilst are shut, we will contact you to allow you to rebook or offer a refund on what you have paid.
If you are enrolled in any of our Term School, After School, 365 Race or 365 Freestyle programs that cannot be taken whilst are shut we will contact you.
We are back at level 1, but we still need to stay vigilant. We have the Covid-19 QR code up and ask our customers to continue using the Government Covid-19 tracing app upon entering. If you are sick, we ask you to stay at home until you are well.
Our spaces are now back to normal, with no additional barriers and social distancing rules. You can now enter 7 Summits restaurant with no restrictions on group numbers and our capacity levels on the snow are now also back to normal levels.
With the change in COVID-19 levels, we may have times where the resort may be busier than it has been during level 2. Please be patient while we work to aid everyone visiting.
Even at level one, our whole team remains ready and safe and will continue to maintain a high level of control to assist in keeping all our visitors safe and well. We will do this by;
All of our staff have been fully trained in the processes to follow at level 1 and have signed off on our Covid-19 toolboxes
Staff have been advised to stay home if they are sick
Staff will follow exemplary personal hygiene
All staff will assist in maintaining a clean and hygienic site
We monitor our staff well-being and track using the NZ Covid Tracer app, all staff who have worked on any specific day.
Mon, Tues, Thurs: 12:00PM – 9:00PM
Wed: 12:00PM – 4:00PM
Fri: 10:00AM – Midnight
Sat – Sun: 10:00AM – 10:00 PM
Slope restrictions Saturday 25th June – 3:00pm to 8:00pm
Snowplanet is hosting the Auckland Indoor Slalom Championships on Saturday 25th June. Slope restrictions will be in place between 4:00pm and 8:00pm. The Terrain park will be open as normal. Thank you for your understanding
Online Bookings Essential
Snowplanet is very busy, often operating at capacity. We highly recommend you book online to not disappoint.
Thank you for your understanding