Careers at Snowplanet

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Snowboard instructor at Snowplanet

Careers

Work at Snowplanet!

Snowplanet was founded in 2005. We are the only indoor snow dome in the southern hemisphere and our vision is to be Auckland’s favourite leisure destination.

To get there we want to share awesome snow experiences 365 days of the year.

Our staff are very important in our vision and we take our recruitment process seriously to make sure we get the right people in the right positions. So if you are dedicated, enthusiastic, have a passion for snow and a great all-rounder we want you to work at Snowplanet.

Be sure to get in touch! Check out our listed opportunities below or search for us on SEEK.

Ski & Board School Instructor

Job Description:

Ski & Snowboard Instructor- available school holidays, evenings and weekends

As an Instructor at Snowplanet, our expectation is that you will strive to Share the experience 365 days a year. Our goal is to provide an outstanding visit to every guest every day.

The Job:
No two lessons will be the same, so you will need to be able to assess your guest’s needs, be creative and adapt your lesson to ensure you provide our guests with a memorable experience. You will strive to exceed guest expectations and become a member of our team.

The Job:

  • Providing a safe, fun and informative lessons
  • Using appropriate teaching develop skills, build confidence and facilitate learning
  • Teach both Kids & Adults from beginners through experienced
  • Teach all products on offer including school groups, group, private lessons, after school programs and race groups with a consistent application of modern ski and/or snowboard techniques.
  •  Meeting & greeting our guests in a professional manner and providing information on the ski area services
  • Helping out in other departments when and as required. This can include snow shovelling, setting up lesson meeting areas, clearing tables in the café or helping out the Rentals department

You are:

  • Dedicated, flexible and willing to take ownership of the guests experience
  • Adaptable to the environment and committed to developing return business and generating own work
  • Proactive and comfortable stepping in and helping each other and other departments when and as required
  • Committed to learning and self-development
  • Understand that employment is subject to the vagaries of the weather and business levels and the hours of work cannot be guaranteed

Skills and Qualifications

  • We prefer members of /or those wishing to become a national instructor organisation (NZSIA, PSIA, BASI etc) with current membership
  •  We will train the right person if unqualified
  • New Zealand and Australian applicants require a minimum of NZSIA Level One or equivalent to be considered for employment. (If you are uncertified you must be of an advanced ski/snowboard ability)
  •  Previous teaching experience is an advantage
  • Children’s specific certification or coaching kids is an advantage
  •  Foreign languages such as French, Spanish, Japanese or Chinese also an advantage
  • Ability to teach another discipline also an advantage
  •  Must be based in Auckland until end of October
  • Available on weekends and school holidays, availability after school is a bonus
  • Strong skiing or snowboarding skills

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
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Instructor teaching snowboarder in the Terrain Park
Man does a jump on skis in the terrain park at Snowplanet

Freestyle Coach

Job Description:

Snowplanet Freestyle Coaches Positions

Auckland based to at least late October

  • Ski Freestyle Coaches- Available evenings & weekends

As a Coach at Snowplanet, our expectation is that you will strive to Share the experience 365 days a year. Our goal is to provide an outstanding visit to every guest every day.

The Job:

No two lessons will be the same, so you will need to be able to assess your guest’s needs, be creative and adapt your lesson to ensure you provide our guests with a memorable experience. You will strive to exceed guest expectations and become a member of our team.

The Job:

  • Providing a safe, fun and informative lessons
  • Using appropriate teaching develop skills, build confidence and facilitate learning
  • Teach both Kids & Adults from beginners through experienced
  • Teach all products on offer including school groups, group, private lessons, after school programs and race groups with a consistent application of modern ski and/or snowboard techniques.
  • Meeting & greeting our guests in a professional manner and providing information on the ski area services
  • Helping out in other departments when and as required. This can include snow shovelling, setting up lesson meeting areas, clearing tables in the café or helping out the Rentals department

You are:

  • Dedicated, flexible and willing to take ownership of the guests experience
  •  Adaptable to the environment and committed to developing return business and generating own work
  • Proactive and comfortable stepping in and helping each other and other departments when and as required
  • Committed to learning and self-development
  • Understand that employment is subject to the vagaries of the weather and business levels and the hours of work cannot be guaranteed

Skills and Qualifications

  • We prefer members of /or those wishing to become a national instructor organisation (NZSIA, PSIA, BASI etc) with current membership
  • We will train the right person if unqualified
  • New Zealand and Australian applicants require a minimum of NZSIA Level One or equivalent to be considered for employment. (If you are uncertified you must be of an advanced ski/snowboard ability)
  • Previous teaching experience is an advantage
  • Children’s specific certification or coaching kids is an advantage
  • Foreign languages such as French, Spanish, Japanese or Chinese also an advantage
  • Ability to teach another discipline also an advantage
  • Must be based in Auckland until end of October
  • Available on weekends and school holidays, availability after school is a bonus
  • Strong skiing or snowboarding skills

 

Applications sent to:

Michelle Simpson

Slope Operations Manager

michelle@snowplanet.co.nz

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now

Restaurant Supervisor

Job Description:

As an integral part of the 7Summits team, the Restaurant Supervisor is responsible for ensuring all our guests enjoy their Snowplanet experience and that each service shift is run smoothly and efficiently to Snowplanet’s high standards.

  • You will bring your experience and professionalism to a dynamic team of individuals and take an active role in helping with training in all aspects of the front-of-house operations.
  • Your communication skills will be excellent, you will have the knowledge and experience to communicate professionally and efficiently in person, over the phone and via email.
  • You will have a great eye for detail, to ensure all guests’ orders are correct, and can foresee any possible issues before this impacts our guests, delivering a high level of service delivery.
  • Have knowledge of Wizbang POS and cashier transactions.
  • Make excellent espresso beverages quickly and efficiently.
  • Have previous functions experience in set up and breakdown.
  • You will enjoy a fast-paced environment and be able to strive in an area with continual changes.
  • Work closely with the Food and Beverage Manager, Shift Operations Team, Front of House Manager, Head Chef, Restaurant and Kitchen teams.
  • You will use your people skills to build and lead the restaurant team to great standards, leading by example every day.
  • You must be flexible in your approach to work, have the capacity to multitask, work under your own initiative and problem solve.
  • You will have prior experience in a similar operation and be able to work on a rostered basis including in evenings and weekends.
  • Have you own reliable transport.
  • Have a current LCQ and Managers certificate or we can help obtain these.
  • Have a fun and bubbly personality.

The Restaurant Supervisor is responsible for ensuring all our guests enjoy their Snowplanet experience and that each service shift is run smoothly and efficiently. You will be responsible for training and coaching the food and beverage team, ensuring a high level of service delivery is maintained at all times. You will oversee all cashiering functions and be actively involved in the training of all aspects of front of house service including overseeing our responsibilities for the sale and supply of alcohol.

Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person, over the phone and via email. You will have a great eye for detail, ensure all guests’ orders are correct, and foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will have prior experience in operations and will be able to work on a rostered basis including in the evenings and on weekends. You will use your people skills to build and lead the restaurant team to great standards, leading by example every day.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, and Restaurant and Kitchen teams, to ensure the smooth running of the restaurant.

This is a part time position requiring evening and weekend work. Please send your application with resume to nigel@snowplanet.co.nz.

Full Job Description
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Restaurant Jobs at Snowplanet

Job Description:

Guest Services Representative

Snowplanet is an indoor real-snow destination, offering a unique snow sports experience only 20 minutes north of Auckland.

First impressions are what your role is all about. As a Guest Services Representative, you are responsible for meeting and greeting all guests and customers to Snowplanet. You will use opening questioning techniques to identify customer’s needs, and will advise and process the best products to suit. Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person, over the phone, via email and using social media. You will have a great eye for detail, to ensure all guest bookings and orders are correct, foreseeing any possible issues before they impact our guests. You will enjoy a fast-paced environment and will be able to strive in an area with continual changes.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve. As part of our Guest Services Team, you will work closely with our Rentals Team, to ensure the smooth running of the resort.

If you get a kick out of helping others and strive to go the extra mile then we want to hear from you….apply now!

Applicants must be available to work weekends, evenings, school holidays and public holidays.

Click below for the full job description and requirements or to send your application to Debbie Cassidy – HR Officer

Full Job Description
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Job at Snowplanet
Man does a jump on skis in the terrain park at Snowplanet

Slope Operations Rentals and Lifts Attendant

Job Description:

If you are passionate about the cold stuff, and want to be part of a team where no two days are the same, then this is the job for you.

The Rentals & Lifts Attendant plays a key role in ensuring our customers have a fun and safe time whilst on the slopes. You will greet all customers into the rental area and be responsible for issuing their rental equipment. Attention to detail is vital to ensure all customers receive equipment that has been tailored their needs. Lift operation is also an important part of this role, ensuring our customers safety during their experience at Snowplanet.

Applicants must be 18 years of age or older in order to operate the lifts.

If you get a kick out of helping others and strive to go the extra mile then we want to hear from you….apply now!
We are looking for applicants who are able to commit to Friday, Saturday and Sunday shifts.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now

Maintenance Night Shift

Job Description:

You will work closely with the Maintenance Manager and Maintenance Foreman in supporting the day to day operations of the business. You will be responsible for the maintenance of the Snowplanet facility. You will be key in ensuring there are no disruptions to the business that impact on its functionality and operations. You will primarily be based in the cold side, making and grooming snow, completing lift repairs, and overseeing the plant room, but will also be responsible for completing work in the warm side to keep all areas in great working order.

You will assist in the planning and delivery of an appropriate range of cost saving initiatives, and implementing programs to improve overall efficiency and effectiveness. Providing outstanding team work, your communication skills will be excellent. You will have a great eye for detail, to ensure all tasks are completed correctly, and can foresee any possible issues before these impact our operations. You will be proactive in resolving any issues, and will own these through to resolution. You will enjoy a fast paced environment, and will be able to thrive in an area with continual changes. You will enjoy physical work, and will be fit and able to complete hands on work.

You must be flexible in your approach to work, and have the capacity to multi task. You must be able to work under your own initiative and be able to problem solve. As part of our Maintenance Team, you will work closely with our Maintenance Manager and Foreman, to ensure a seamless customer journey.

Full Job Description
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Maintenance job at Snowplanet
Marketing at Snowplanet

Marketing & Sales Executive

Job Description:

We are looking for a sales & marketing superstar with a flair for design to join the team.
Your responsibility is focused on providing administrative support to the General Manager Sales and Marketing with the core purpose to assist in the development of sales and the achievement of Snowplanet’s sales objectives.
You will work closely with department heads and team members, have excellent communication skills, a confident nature, and ability to deal with conflicting priorities and a range of tasks.
You will support all aspects of marketing and sales, in particular; the design and production of print and online collateral, advertising and campaign management, agency and media relationships, developing and managing relevant strategic partnerships, and enhancing key relationships both internally and externally.
You will be required to regularly review channel performance, especially digital channels, and use your creative flair to make changes, add posts and blogs and communicate to the Snowplanet community using our CRM, Website and Facebook.
Excellent computer skills are a pre-requisite to this position, specifically Word and Excel. Competency in the Adobe Creative Cloud, in particular – InDesign, Illustrator and Photoshop – is essential, as well as WordPress Content Management Software.

Click below for the full job description and requirements or to send your application to Debbie Cassidy – HR Officer

Full Job Description
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Volunteering.

We need your help!

Snowplanet is looking for volunteers to join our Snow Patrol & Slope Management Team, or our Terrain Park Grooming & Management Team for the 2022 winter season. Help us bring the best experience we can to our visitors and make sure the slope is in tip-top condition for when they arrive.

Slope Patrol
Terrain Park Groomers
Ski Instructor at Snowplanet
Careers at Snowplanet

Volunteer Slope Patrol

Job Description:

  • Maintain a presence on the slope to ensure customers are skiing/boarding in a safe manner.
  • Be physically fit.
  • Assisting Duty Managers with first aids and moving of first aid equipment.
  • Manage lift ques as required.
  • Ensure all safety padding is properly secured and placed correctly.
  • Clear the lower slope of unused rental equipment.
  • Look in on the condition and H/S of Winter Wonderland.
  • Contributing to a safe, fun, and clean facility for our customers.
  • Always present yourself in a professional manner.
  • Be calm when confronted with stressful situations or upset customers.

Candidates Are:

  • Passionate about snowsports.
  • Have a strong understanding of slope control and skier/snowboarder ability levels.
  • Proactive in monitoring health and safety on the slope.
  • Comfortable talking to the public.
  • Team players.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo slope patrol training.

Click below to send your application to Michelle Simpson – Slope Operations Manager | Snowsports.

Apply Now
maintenance job at Snowplanet

Maintenance Night Shift

Job Description:

You will work closely with the Maintenance Manager and Maintenance Foreman in supporting the day to day operations of the business. You will be responsible for the maintenance of the Snowplanet facility. You will be key in ensuring there are no disruptions to the business that impacts its functionality and operations. You will primarily be based on the cold side, making and grooming snow, completing lift repairs, and overseeing the plant room, but will also be responsible for completing work on the warm side to keep all areas in great working order.

You will assist in the planning and delivery of an appropriate range of cost-saving initiatives, and implementing programs to improve overall efficiency and detail, ensure all tasks are completed correctly and can foresee any possible issues before these impact our operations. You will be proactive in resolving any issues and will own these through to resolution. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will enjoy physical work and be fit and able to complete hands-on work.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Mainentance Team you will work closely with our Maintenance Manager and Foreman to ensure a seamless customer journey.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now

Volunteer Terrain Park Groomers

Job Description:

  • Must be physically fit.
  • Groom and maintain the terrain park features, take-offs and landings.
  • Maintain a presence on the slope to ensure park users are safe and using the park in accordance with their ability.
  • Make sure park features are properly graded with signage.
  • Assist Duty Managers with first aids/slope safety and slope management as required.
  • Contributing to a safe, fun, and clean facility.
  • Always present oneself in a professional manner.

Candidates Are:

  • Passionate about the snow and freestyle skiing/snowboarding.
  • Have a strong understanding of how a park feature’s take-off and landing are groomed.
  • Proactive in monitoring health and safety on the terrain park.
  • Comfortable talking to the public.
  • Team players.
  • Strong skiers or snowboarders.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo terrain park grooming training.

Click below to send your application to Shaliah Henderson – Slope Operations Manager | Rentals & Lifts

Apply Now
Terrain Park Grooming at Snowplanet

Ski/Snowboard Instructors

Job Description:

You are responsible for planning and delivering an appropriate range of lessons and programs for individuals and groups. You will use opening question techniques to identify customer’s abilities and will tailor your lessons to suit; teaching the relevant skills and techniques to Ski and Board School customers. Providing outstanding customer service, your communication skills will be excellent. You will be a people person with extensive knowledge and experience in snow sports. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will be passionate about snow sports and strive to share this with your clients.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Ski and Board School Team, you will work closely with your Resort Team to ensure a seamless customer journey.

An NZSIA/SBINZ qualification (or overseas equivalent) is desirable as is the ability to speak in languages other than English.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
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Instructor teaching snowboarder in the Terrain Park

Head Chef

Job Description:

This role is focused on the overall management of the kitchen. The Head Chef has overall responsibility for the quality, consistency and value of our food product. You will aid the Food & Beverage Manager in leading the kitchen and restaurant teams and managing the day to day operations. You will work closely with the Sous Chef to ensure the smooth running of the department.

You will lead the recruitment of new staff, ensuring that rosters are appropriate for demand. You will be responsible for coaching and developing the kitchen team, providing timely performance reviews with set goals and areas of improvement. You will lead in the planning and delivery of an appropriate range of menus for individuals and groups based on seasonality and trends. You will oversee the Sous Chef, Kitchen and Restaurant Teams, to ensure a seamless delivery of all products.

Your communication skills will be excellent. You will have a great eye for detail, to ensure all guests bookings and staffing levels are correct, and can foresee any possible issues before these impact our guests. You will be proactive in resolving any customer queries, and will own the issue through to resolution. You will be a people person with extensive knowledge and experience in the food industry. You will enjoy a fast paced environment, and will be able to thrive in an area with continual changes. You will be passionate about the food industry, and strive to share this with your clients.

You must be flexible in your approach to work, and have the capacity to multi task. You must be able to work under your own initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with our Food and Beverage Manager, Inventory Controller and Restaurant Team, to ensure a seamless customer journey.

The full job description on request, send your application to Nigel Stewart – Food and Beverage Manager

Full Job Description
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Head Chef job at Snowplanets restaurant

Restaurant Attendant

Job Description:

The Restaurant Attendant is responsible for ensuring all our guests enjoy their Snowplanet experience. Providing outstanding customer service, your communication skills will be excellent. You will be customer-driven and will use your knowledge and experience to communicate professionally and efficiently in person, and over the phone. You will have a great eye for detail, to ensure all guests orders are correct and can foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will be able to work on a rostered basis including evenings and weekends.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your initiative and be able to problem-solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, Restaurant Supervisors and Restaurant and Kitchen teams to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
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Restaurant Attendant jobs at Snowplanet
Chef at Snowplanets 7 Summits restaurant

Senior Chef de Partie

Job Description:

You will aid the Head Chef and Sous Chef in leading the Kitchen Team and managing the day to day operations. You will work closely with the Head Chef and Sous Chef to ensure the smooth running of the department. You are responsible for ensuring the quality, consistency and value of our food products are delivered in line with Snowplanet’s approved policies and procedures. You will be able to lead a well-trained and motivated team of Chef de Partie and kitchen hand staff with the support of the Sous Chef.

You may be called upon to provide input in the rostering of Chef de Partie and kitchen hand staff. Providing outstanding service, your communication skills will be excellent. You will have a great eye for detail and can foresee any possible issues before it impacts our guests. You will be proactive in resolving any customer queries and will own the issue through to resolution. You will have sound knowledge derived from at least 3 years’ experience in the hospitality industry. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will be passionate about food and strive to share this with your team.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with your Inventory Controller and Restaurant Team to ensure a seamless customer journey.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
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Health and Safety job at Snowplanet

Health & Safety Officer

Job Description:

Your role exists to ensure that Health & Safety is implemented and ingrained into the culture of the organisation.

The ability to work closely with department heads and team members will be a pre-requisite, as will the ability and desire to work with the General Manager to develop new ideas to improve.

Honouring Snowplanet’s values is an essential requirement of all roles as we work with our customers:

  • Passion for snow
  • Friendly service with a difference
  • Commitment to having fun together
  • Listen and improve
  • Desire to share the experience
  • Providing a safe, clean and appealing environment

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now