Careers at Snowplanet

Ski & Snowboard Instructor- available school holidays, evenings and weekends

As an Instructor at Snowplanet, our expectation is that you will strive to Share the experience 365 days a year. Our goal is to provide an outstanding visit to every guest every day.

The Job:
No two lessons will be the same, so you will need to be able to assess your guest’s needs, be creative and adapt your lesson to ensure you provide our guests with a memorable experience. You will strive to exceed guest expectations and become a member of our team.

The Job:

• Providing a safe, fun and informative lessons
• Using appropriate teaching develop skills, build confidence and facilitate learning
• Teach both Kids & Adults from beginners through experienced
• Teach all products on offer including school groups, group, private lessons, after school programs and race groups with a consistent application of modern ski and/or snowboard techniques.
•  Meeting & greeting our guests in a professional manner and providing information on the ski area services
• Helping out in other departments when and as required. This can include snow shovelling, setting up lesson meeting areas, clearing tables in the café or helping out the Rentals department

You are:

• Dedicated, flexible and willing to take ownership of the guests experience
• Adaptable to the environment and committed to developing return business and generating own work
• Proactive and comfortable stepping in and helping each other and other departments when and as required
• Committed to learning and self-development
• Understand that employment is subject to the vagaries of the weather and business levels and the hours of work cannot be guaranteed

Skills and Qualifications

• We prefer members of /or those wishing to become a national instructor organisation (NZSIA, PSIA, BASI etc) with current membership
•  We will train the right person if unqualified
• New Zealand and Australian applicants require a minimum of NZSIA Level One or equivalent to be considered for employment. (If you are uncertified you must be of an advanced ski/snowboard ability)
•  Previous teaching experience is an advantage
• Children’s specific certification or coaching kids is an advantage
•  Foreign languages such as French, Spanish, Japanese or Chinese also an advantage
• Ability to teach another discipline also an advantage
•  Must be based in Auckland until end of October
• Available on weekends and school holidays, availability after school is a bonus
• Strong skiing or snowboarding skills

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

The Restaurant Supervisor is responsible for ensuring all our guests enjoy their Snowplanet experience and that each service shift is run smoothly and efficiently. You will be responsible for training and coaching the food and beverage team, ensuring a high level of service delivery is maintained at all times. You will oversee all cashiering functions and be actively involved in the training of all aspects of front of house service including overseeing our responsibilities for the sale and supply of alcohol.

Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person, over the phone and via email. You will have a great eye for detail, ensure all guests’ orders are correct, and foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will have prior experience in operations and will be able to work on a rostered basis including in the evenings and on weekends. You will use your people skills to build and lead the restaurant team to great standards, leading by example every day.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, and Restaurant and Kitchen teams, to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to karis@snowplanet.co.nz

You will work closely with the Maintenance Manager and Maintenance Foreman in supporting the day to day operations of the business. You will be responsible for the maintenance of the Snowplanet facility. You will be key in ensuring there are no disruptions to the business that impact on its functionality and operations. You will primarily be based in the cold side, making and grooming snow, completing lift repairs, and overseeing the plant room, but will also be responsible for completing work in the warm side to keep all areas in great working order.

You will assist in the planning and delivery of an appropriate range of cost saving initiatives, and implementing programs to improve overall efficiency and effectiveness. Providing outstanding team work, your communication skills will be excellent. You will have a great eye for detail, to ensure all tasks are completed correctly, and can foresee any possible issues before these impact our operations. You will be proactive in resolving any issues, and will own these through to resolution. You will enjoy a fast paced environment, and will be able to thrive in an area with continual changes. You will enjoy physical work, and will be fit and able to complete hands on work.

You must be flexible in your approach to work, and have the capacity to multi task. You must be able to work under your own initiative and be able to problem solve. As part of our Maintenance Team, you will work closely with our Maintenance Manager and Foreman, to ensure a seamless customer journey.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Snowplanet is looking for volunteers to join our Snow Patrol & Slope Management Team, or our Terrain Park Grooming & Management Team for the 2022 winter season. Help us bring the best experience we can to our visitors and make sure the slope is in tip-top condition for when they arrive.

• Must be physically fit.
• Groom and maintain the terrain park features, take-offs and landings.
• Maintain a presence on the slope to ensure park users are safe and using the park in accordance with their ability.
• Make sure park features are properly graded with signage.
• Assist Duty Managers with first aids/slope safety and slope management as required.
• Contributing to a safe, fun, and clean facility.
• Always present oneself in a professional manner.

• Passionate about the snow and freestyle skiing/snowboarding.
• Have a strong understanding of how a park feature’s take-off and landing are groomed.
• Proactive in monitoring health and safety on the terrain park.
• Comfortable talking to the public.
• Team players.
• Strong skiers or snowboarders.

• Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

• A free staff pass for the length of your volunteer contract
• Discounts at 7Summits Restaurant
• Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo terrain park grooming training.

Click below to send your application to Shaliah Henderson – Slope Operations Manager | Rentals & Lifts

You are responsible for planning and delivering an appropriate range of lessons and programs for individuals and groups. You will use opening question techniques to identify customer’s abilities and will tailor your lessons to suit; teaching the relevant skills and techniques to Ski and Board School customers. Providing outstanding customer service, your communication skills will be excellent. You will be a people person with extensive knowledge and experience in snow sports. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will be passionate about snow sports and strive to share this with your clients.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Ski and Board School Team, you will work closely with your Resort Team to ensure a seamless customer journey.

An NZSIA/SBINZ qualification (or overseas equivalent) is desirable as is the ability to speak in languages other than English.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

As a Chef de Partie, you are responsible for supporting the Head Chef and Sous Chef in a busy kitchen. You will deliver consistently high-quality food, handle purchase orders and ensure that items arriving without authorisation are not received. You will ensure high standards and consistent quality in your daily preparation and keep up to date with new products, recipes and preparation techniques. Providing outstanding teamwork, your communication skills will be excellent. You will have a great eye for detail, to ensure all guest orders are correct and can foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to strive in an area with continual changes.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with our Food & Beverage Manager, to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

The Restaurant Attendant is responsible for ensuring all our guests enjoy their Snowplanet experience. Providing outstanding customer service, your communication skills will be excellent. You will be customer-driven and will use your knowledge and experience to communicate professionally and efficiently in person, and over the phone. You will have a great eye for detail, to ensure all guests orders are correct and can foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will be able to work on a rostered basis including evenings and weekends.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your initiative and be able to problem-solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, Restaurant Supervisors and Restaurant and Kitchen teams to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer