Careers at Snowplanet

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Careers
Volunteering
Snowboard instructor at Snowplanet

Careers

Work at Snowplanet!

Snowplanet was founded in 2005. We are the only indoor snow dome in the southern hemisphere and our vision is to be Auckland’s favourite leisure destination.

To get there we want to share awesome snow experiences 365 days of the year.

Our staff are very important in our vision and we take our recruitment process seriously to make sure we get the right people in the right positions. So if you are dedicated, enthusiastic, have a passion for snow and a great all-rounder we want you to work at Snowplanet.

Be sure to get in touch! Check out our listed opportunities below or search for us on SEEK.

Job Description:

Resort Representative

Snowplanet is an indoor real-snow destination, offering a unique snow sports experience only 20 minutes north of Auckland.

First impressions are what your role is all about. As a member of our Resort Team, you are responsible for meeting and greeting all guests and customers to Snowplanet. You will use opening questioning techniques to identify customer’s needs, provide correctly set gear and safely operate the lifts on the snow. Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person. You will have a great eye for detail and take an active role in health and safety within the facility.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve.

If you get a kick out of helping others and strive to go the extra mile then we are looking for new teammates in both our Guest Services Team and Slope Operations (Rentals and Lifts).

Applicants must be available to work weekends, evenings, school holidays and public holidays.

Click below to send in your CV to Lucy!

Apply Now
Big Al Snowtubing at Snowplanet

Volunteering.

We need your help!

Snowplanet is looking for volunteers to join our Snow Patrol & Slope Management Team, or our Terrain Park Grooming & Management Team for the 2022 winter season. Help us bring the best experience we can to our visitors and make sure the slope is in tip-top condition for when they arrive.

Slope Patrol
Terrain Park Groomers
Ski Instructor at Snowplanet
Careers at Snowplanet

Volunteer Slope Patrol

Job Description:

  • Maintain a presence on the slope to ensure customers are skiing/boarding in a safe manner.
  • Be physically fit.
  • Assisting Duty Managers with first aids and moving of first aid equipment.
  • Manage lift ques as required.
  • Ensure all safety padding is properly secured and placed correctly.
  • Clear the lower slope of unused rental equipment.
  • Look in on the condition and H/S of Winter Wonderland.
  • Contributing to a safe, fun, and clean facility for our customers.
  • Always present yourself in a professional manner.
  • Be calm when confronted with stressful situations or upset customers.

Candidates Are:

  • Passionate about snowsports.
  • Have a strong understanding of slope control and skier/snowboarder ability levels.
  • Proactive in monitoring health and safety on the slope.
  • Comfortable talking to the public.
  • Team players.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo slope patrol training.

Click below to send your application to Michelle Simpson – Slope Operations Manager | Snowsports.

Apply Now
maintenance job at Snowplanet

Maintenance Night Shift

Job Description:

You will work closely with the Maintenance Manager and Maintenance Foreman in supporting the day to day operations of the business. You will be responsible for the maintenance of the Snowplanet facility. You will be key in ensuring there are no disruptions to the business that impacts its functionality and operations. You will primarily be based on the cold side, making and grooming snow, completing lift repairs, and overseeing the plant room, but will also be responsible for completing work on the warm side to keep all areas in great working order.

You will assist in the planning and delivery of an appropriate range of cost-saving initiatives, and implementing programs to improve overall efficiency and detail, ensure all tasks are completed correctly and can foresee any possible issues before these impact our operations. You will be proactive in resolving any issues and will own these through to resolution. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will enjoy physical work and be fit and able to complete hands-on work.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Mainentance Team you will work closely with our Maintenance Manager and Foreman to ensure a seamless customer journey.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now

Volunteer Terrain Park Groomers

Job Description:

  • Must be physically fit.
  • Groom and maintain the terrain park features, take-offs and landings.
  • Maintain a presence on the slope to ensure park users are safe and using the park in accordance with their ability.
  • Make sure park features are properly graded with signage.
  • Assist Duty Managers with first aids/slope safety and slope management as required.
  • Contributing to a safe, fun, and clean facility.
  • Always present oneself in a professional manner.

Candidates Are:

  • Passionate about the snow and freestyle skiing/snowboarding.
  • Have a strong understanding of how a park feature’s take-off and landing are groomed.
  • Proactive in monitoring health and safety on the terrain park.
  • Comfortable talking to the public.
  • Team players.
  • Strong skiers or snowboarders.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo terrain park grooming training.

Click below to send your application to Shaliah Henderson – Slope Operations Manager | Rentals & Lifts

Apply Now
Terrain Park Grooming at Snowplanet

Ski/Snowboard Instructors

Job Description:

You are responsible for planning and delivering an appropriate range of lessons and programs for individuals and groups. You will use opening question techniques to identify customer’s abilities and will tailor your lessons to suit; teaching the relevant skills and techniques to Ski and Board School customers. Providing outstanding customer service, your communication skills will be excellent. You will be a people person with extensive knowledge and experience in snow sports. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will be passionate about snow sports and strive to share this with your clients.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Ski and Board School Team, you will work closely with your Resort Team to ensure a seamless customer journey.

An NZSIA/SBINZ qualification (or overseas equivalent) is desirable as is the ability to speak in languages other than English.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now
Instructor teaching snowboarder in the Terrain Park

Head Chef

Job Description:

This role is focused on the overall management of the kitchen. The Head Chef has overall responsibility for the quality, consistency and value of our food product. You will aid the Food & Beverage Manager in leading the kitchen and restaurant teams and managing the day to day operations. You will work closely with the Sous Chef to ensure the smooth running of the department.

You will lead the recruitment of new staff, ensuring that rosters are appropriate for demand. You will be responsible for coaching and developing the kitchen team, providing timely performance reviews with set goals and areas of improvement. You will lead in the planning and delivery of an appropriate range of menus for individuals and groups based on seasonality and trends. You will oversee the Sous Chef, Kitchen and Restaurant Teams, to ensure a seamless delivery of all products.

Your communication skills will be excellent. You will have a great eye for detail, to ensure all guests bookings and staffing levels are correct, and can foresee any possible issues before these impact our guests. You will be proactive in resolving any customer queries, and will own the issue through to resolution. You will be a people person with extensive knowledge and experience in the food industry. You will enjoy a fast paced environment, and will be able to thrive in an area with continual changes. You will be passionate about the food industry, and strive to share this with your clients.

You must be flexible in your approach to work, and have the capacity to multi task. You must be able to work under your own initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with our Food and Beverage Manager, Inventory Controller and Restaurant Team, to ensure a seamless customer journey.

The full job description on request, send your application to Nigel Stewart – Food and Beverage Manager

Full Job Description
Apply Now
Head Chef job at Snowplanets restaurant

Restaurant Attendant

Job Description:

The Restaurant Attendant is responsible for ensuring all our guests enjoy their Snowplanet experience. Providing outstanding customer service, your communication skills will be excellent. You will be customer-driven and will use your knowledge and experience to communicate professionally and efficiently in person, and over the phone. You will have a great eye for detail, to ensure all guests orders are correct and can foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will be able to work on a rostered basis including evenings and weekends.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your initiative and be able to problem-solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, Restaurant Supervisors and Restaurant and Kitchen teams to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now
Restaurant Attendant jobs at Snowplanet
Chef at Snowplanets 7 Summits restaurant

Senior Chef de Partie

Job Description:

You will aid the Head Chef and Sous Chef in leading the Kitchen Team and managing the day to day operations. You will work closely with the Head Chef and Sous Chef to ensure the smooth running of the department. You are responsible for ensuring the quality, consistency and value of our food products are delivered in line with Snowplanet’s approved policies and procedures. You will be able to lead a well-trained and motivated team of Chef de Partie and kitchen hand staff with the support of the Sous Chef.

You may be called upon to provide input in the rostering of Chef de Partie and kitchen hand staff. Providing outstanding service, your communication skills will be excellent. You will have a great eye for detail and can foresee any possible issues before it impacts our guests. You will be proactive in resolving any customer queries and will own the issue through to resolution. You will have sound knowledge derived from at least 3 years’ experience in the hospitality industry. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes. You will be passionate about food and strive to share this with your team.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with your Inventory Controller and Restaurant Team to ensure a seamless customer journey.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now
Health and Safety job at Snowplanet

Health & Safety Officer

Job Description:

Your role exists to ensure that Health & Safety is implemented and ingrained into the culture of the organisation.

The ability to work closely with department heads and team members will be a pre-requisite, as will the ability and desire to work with the General Manager to develop new ideas to improve.

Honouring Snowplanet’s values is an essential requirement of all roles as we work with our customers:

  • Passion for snow
  • Friendly service with a difference
  • Commitment to having fun together
  • Listen and improve
  • Desire to share the experience
  • Providing a safe, clean and appealing environment

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Full Job Description
Apply Now