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Careers
Work at Snowplanet!
Snowplanet was founded in 2005. We are the only indoor snow dome in the southern hemisphere and our vision is to be Auckland’s favourite leisure destination.
To get there we want to share awesome snow experiences 365 days of the year.
Our staff are very important in our vision and we take our recruitment process seriously to make sure we get the right people in the right positions. So if you are dedicated, enthusiastic, have a passion for snow and a great all-rounder we want you to work at Snowplanet.
Be sure to get in touch! Check out our listed opportunities below or search for us on SEEK.
Job Description:
Resort Representative
Snowplanet is an indoor real-snow destination, offering a unique snow sports experience only 20 minutes north of Auckland.
First impressions are what your role is all about. As a member of our Resort Team, you are responsible for meeting and greeting all guests and customers to Snowplanet. You will use opening questioning techniques to identify customer’s needs, provide correctly set gear and safely operate the lifts on the snow. Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person. You will have a great eye for detail and take an active role in health and safety within the facility.
You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve.
If you get a kick out of helping others and strive to go the extra mile then we are looking for new teammates in both our Guest Services Team and Slope Operations (Rentals and Lifts).
Applicants must be available to work weekends, evenings, school holidays and public holidays.
Click below to send in your CV to Lucy!

Head Chef
Job Description:
This role is focused on the overall management of the kitchen. The Head Chef has overall responsibility for the quality, consistency and value of our food product. You will aid the Food & Beverage Manager in leading the kitchen and restaurant teams and managing the day to day operations. You will work closely with the Sous Chef to ensure the smooth running of the department.
You will lead the recruitment of new staff, ensuring that rosters are appropriate for demand. You will be responsible for coaching and developing the kitchen team, providing timely performance reviews with set goals and areas of improvement. You will lead in the planning and delivery of an appropriate range of menus for individuals and groups based on seasonality and trends. You will oversee the Sous Chef, Kitchen and Restaurant Teams, to ensure a seamless delivery of all products.
Your communication skills will be excellent. You will have a great eye for detail, to ensure all guests bookings and staffing levels are correct, and can foresee any possible issues before these impact our guests. You will be proactive in resolving any customer queries, and will own the issue through to resolution. You will be a people person with extensive knowledge and experience in the food industry. You will enjoy a fast paced environment, and will be able to thrive in an area with continual changes. You will be passionate about the food industry, and strive to share this with your clients.
You must be flexible in your approach to work, and have the capacity to multi task. You must be able to work under your own initiative and be able to problem-solve. As part of our Kitchen Team, you will work closely with our Food and Beverage Manager, Inventory Controller and Restaurant Team, to ensure a seamless customer journey.
The full job description on request, send your application to Nigel Stewart – Food and Beverage Manager
