Careers at Snowplanet

Want to work at the coolest place in Auckland?

Careers

Work at Snowplanet!

Snowplanet was founded in 2005. We are the only indoor snow dome in the southern hemisphere and our vision is to be Auckland’s favourite leisure destination.

To get there we want to share awesome snow experiences 365 days of the year.

Our staff are very important in our vision and we take our recruitment process seriously to make sure we get the right people in the right positions. So if you are dedicated, enthusiastic, have a passion for snow and a great all-rounder we want you to work at Snowplanet.

Be sure to get in touch! Check out our current employment opportunities below or search for us on SEEK.

Restaurant Supervisor

Job Description:

The Restaurant Supervisor is responsible for ensuring all our guests enjoy their Snowplanet experience and that each service shift is run smoothly and efficiently. You will be responsible for training and coaching the food and beverage team, ensuring a high level of service delivery is maintained at all times. You will oversee all cashiering functions and be actively involved in the training of all aspects of front of house service including overseeing our responsibilities for the sale and supply of alcohol.

Providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person, over the phone and via email. You will have a great eye for detail, ensure all guests’ orders are correct, and foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to thrive in an area with continual changes.

You will have prior experience in operations and will be able to work on a rostered basis including in the evenings and on weekends. You will use your people skills to build and lead the restaurant team to great standards, leading by example every day.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem solve. As part of our 7Summits Team, you will work closely with our Food and Beverage Manager, Head Chef, and Restaurant and Kitchen teams, to ensure the smooth running of the restaurant.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Duty Manager

Job Description:

You will aid the General Manager in leading Snowplanet’s departmental teams and managing Snowplanet’s day to day operations. The Duty Manager is responsible for ensuring all our guests enjoy their Snowplanet experience and that each shift is run smoothly and efficiently. You will be responsible for training and coaching staff on an ad-hoc basis as development opportunities are identified and ensuring a high level of service delivery is maintained at all times. You will oversee all cashiering functions whilst on shift and be actively involved in service delivery and facility operation.

Leading by example in providing outstanding customer service, your communication skills will be excellent. You will have the knowledge and experience to communicate professionally and efficiently in person, over the phone and via email. You will have a great eye for detail, to ensure all reservations or tickets are correct and can foresee any possible issues before these impact our guests. You will enjoy a fast-paced environment and will be able to strive in an area with continual changes.

You will be a person with extensive knowledge and experience in operations and customer service. You will be able to work on a rostered basis including evenings and weekends. You will use your people skills to build and lead Snowplanet’s teams to great standards, leading by example every day. Being a great team player, you will also excel in individual work, being able to meet deadlines for projections you will own to completion.

You must be flexible in your approach to work and have the capacity to multi-task. You must be able to work under your own initiative and be able to problem-solve. You must be a confident decision-maker and be able to foresee problems before these arise. As part of our Management team, you will work closely with our General Manager, Guest Services Manager, Food and Beverage Manager and Director of Snowsports, to ensure the smooth running of the facility.

Click below for the full job description and requirements or to send your application to Cheryl Upton – HR Officer

Freestyle Coaches

Job Description:

As a Coach at Snowplanet, our expectation is that you will strive to Share the experience 365 days a year. Our goal is to provide an outstanding visit to every guest every day.

The Job:

No two lessons will be the same, so you will need to be able to assess your guest’s needs, be creative and adapt your lesson to ensure you provide our guests with a memorable experience. You will strive to exceed guest expectations and become a member of our team.

  • Providing safe, fun and informative lessons
  • Using appropriate teaching develop skills, build confidence and facilitate learning
  • Teach both Kids & Adults from beginners through experienced
  • Teach all products on offer including school groups, group, private lessons, after school programs and race groups with a consistent application of modern ski and/or snowboard techniques.
  • Meeting & greeting our guests in a professional manner and providing information on the ski area services
  • Helping out in other departments when and as required. This can include snow shovelling, setting up lesson meeting areas, clearing tables in the café or helping out the Rentals department

You are:

  • Dedicated, flexible and willing to take ownership of the guest’s experience
  • Adaptable to the environment and committed to developing return business and generating own work
  • Proactive and comfortable stepping in and helping each other and other departments when and as required
  • Committed to learning and self-development
  • Understand that employment is subject to the vagaries of the weather and business levels and the hours of work cannot be guaranteed
  • Available over evenings and weekends

Skills and Qualifications:

  • We prefer members of /or those wishing to become a national instructor organisation (NZSIA, PSIA, BASI etc) with current membership
  • We will train the right person if unqualified
  • New Zealand and Australian applicants require a minimum of NZSIA Level One or equivalent to be considered for employment. (If you are uncertified you must be of an advanced ski/snowboard ability)
  • Previous teaching experience is an advantage
  • Children’s specific certification or coaching kids is an advantage
  • Foreign languages such as French, Spanish, Japanese or Chinese also an advantage

Click below to send your application and CV to Michelle Simpson – Slope Operations Manager | Snowsports.

Night Skiing at Snowplanet

Volunteering.

We need your help!

Snowplanet is looking for volunteers to join our Snow Patrol & Slope Management Team, or our Terrain Park Grooming & Management Team for the 2021 winter season. Help us bring the best experience we can to our visitors and make sure the slope is in tip-top condition for when they arrive.

Volunteer Slope Patrol

Job Description:

  • Maintain a presence on the slope to ensure customers are skiing/boarding in a safe manner.
  • Be physically fit.
  • Assisting Duty Managers with first aids and moving of first aid equipment.
  • Manage lift ques as required.
  • Ensure all safety padding is properly secured and placed correctly.
  • Clear the lower slope of unused rental equipment.
  • Look in on the condition and H/S of Winter Wonderland.
  • Contributing to a safe, fun, and clean facility for our customers.
  • Always present yourself in a professional manner.
  • Be calm when confronted with stressful situations or upset customers.

Candidates Are:

  • Passionate about snowsports.
  • Have a strong understanding of slope control and skier/snowboarder ability levels.
  • Proactive in monitoring health and safety on the slope.
  • Comfortable talking to the public.
  • Team players.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo slope patrol training.

Click below to send your application to Michelle Simpson – Slope Operations Manager | Snowsports.

Volunteer Terrain Park Groomers

Job Description:

  • Must be physically fit.
  • Groom and maintain the terrain park features, take-offs and landings.
  • Maintain a presence on the slope to ensure park users are safe and using the park in accordance with their ability.
  • Make sure park features are properly graded with signage.
  • Assist Duty Managers with first aids/slope safety and slope management as required.
  • Contributing to a safe, fun, and clean facility.
  • Always present oneself in a professional manner.

Candidates Are:

  • Passionate about the snow and freestyle skiing/snowboarding.
  • Have a strong understanding of how a park feature’s take-off and landing are groomed.
  • Proactive in monitoring health and safety on the terrain park.
  • Comfortable talking to the public.
  • Team players.
  • Strong skiers or snowboarders.

Shifts & Benefits:

  • Volunteers are asked to work one 4 – 8 hour shift at least once a week

Successful candidates will receive:

  • A free staff pass for the length of your volunteer contract
  • Discounts at 7Summits Restaurant
  • Discounts at Base retail at Snowplanet

All successful applicants must sign a volunteer contract, attend a company induction, and undergo terrain park grooming training.

Click below to send your application to Shaliah Henderson – Slope Operations Manager | Rentals & Lifts