What are your opening hours?
We at Snowplanet have been super busy changing our products, opening hours and schedules. We are pleased that New Zealand is now at Level 1 and, as such are now operating new Level 1 offerings and opening times. Please remember that this is a trial and things may change again in the future. We thank you for your patience and continued support!
MONDAYS – FROM 5:00 PM
Members Night & Private Lessons only
WEDNESDAYS – FROM 4:00 PM
We will close the slope in order to run Race Programs
Please view our opening hours at the bottom of the page or click here.
Do we need to book before we come?
We highly recommend non-members booking in advance so that you don’t miss out if we are at capacity. Members no longer need to book. However, if you are wanting to have a lesson, bookings are highly recommended as limited places are available. Please phone (09) 427 0044 | 0800 SNOWPLANET or go to our contact us page.
How cold is it in the snow dome?
The temperature inside the snow dome is on average, around -5oC. Warm suitable clothing is required. If you do not have any you can hire these from Snowplanet.
How do you make the snow and how often?
Fresh snow is produced approximately three nights per week at various times to ensure that we have an adequate snow base and to ensure our terrain park is maintained to the highest possible standards. Our snow is groomed every night by our maintenance team to ensure that the snow is always in the best possible condition and ready for you to carve it up!
What do I need to bring with me?
Please view our first time visitor guide
Do you hire gloves or clothing?
Do you need to wear a helmet?
Yes. Helmets are compulsory for all skiers and snowboarders in the Snow Dome. If you do not have a helmet, you must hire one for $6.
What is the youngest age that can go in the snow & what is the smallest boot size?
We do not specify the youngest age for kids to be able to experience and feel the snow. This is left to the parent’s discretion, however, we recommend that you do not take children under 2 years of age onto the snow and/or infants that can’t walk.
We do not have a minimum age for skiing and snowboarding. However, the smallest ski boots we have are children’s size 10 and the smallest snowboard boots we have are size 11.
Snow boots are available for kids from size 3 for Snowplay.
Do you have lockers and changing rooms available?
Yes, we have lockers available in the Rentals area at a cost of $4 for 12 hours.
Changing rooms are available and are located in the Rentals department.
Do you do fundraisers?
Yes, please visit our Contact page and fill out the enquiry form.