What are your opening hours?
Our opening hours have changed, click here to check them before you visit.
WEDNESDAYS – FROM 4:00 PM
We will close the slope in order to run Race Programs
You can also find our opening hours at the bottom of each page on this website.
Do we need to book before we come?
Bookings are highly recommended but not essential. If you are a Member, you do not need to book. Either click the ‘Buy Now’ button under the desired product or click the ‘Book Now’ flag at the top right corner of the page.
How cold is it in the snow dome?
The temperature inside the snow dome is on average, around -5oC. Warm suitable clothing is required. If you do not have any you can hire these from Snowplanet.
How do you make the snow and how often?
Fresh snow is produced approximately three nights per week at various times to ensure that we have an adequate snow base and to ensure our terrain park is maintained to the highest possible standards. Our snow is groomed every night by our maintenance team to ensure that the snow is always in the best possible condition and ready for you to carve it up!
What do I need to bring with me?
You will need;
- Warm underclothes & socks
- If you plan on skiing or snowboarding check out our First Timer’s Pack here
- If you plan on a trip to Winter Wonderland click here for more information
Do you hire gloves or clothing?
Yes, we hire gloves at a price of $10 per pair. However, we do not hire beanies or socks. Alternatively, you can purchase basic retail items from Snowplanet on your arrival. For further details click here.
Do you need to wear a helmet?
Yes. Helmets are compulsory for all skiers and snowboarders in the Snow Dome. If you do not have a helmet, you must hire one for $7.
What is the youngest age that can go in the snow & what is the smallest boot size?
We do not specify the youngest age for kids to be able to experience and feel the snow. This is left to the parent’s discretion, however, we recommend that you do not take children under 2 years of age onto the snow and/or infants that can’t walk.
We do not have a minimum age for skiing and snowboarding. However, the smallest ski boots we have are children’s size 10 and the smallest snowboard boots we have are size 11.
Snow boots are available for kids from size 3 for Snowplay.
Do you have lockers and changing rooms available?
Yes, we have lockers available in the Rentals area at a cost of $4 for 12 hours.
Changing rooms are available and are located in the Rentals department.
Do you do fundraisers?
Yes, please visit our Contact page and fill out the enquiry form.
